Returns & Exchanges

At Fletcher Jones, we are committed to ensuring you are completely satisfied with your purchase. If you are not entirely happy with your order, we offer a hassle-free return or exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.