Frequently Asked Questions

Everything you need to know about shopping with Fletcher Jones.

What is the Fletcher Jones return policy?

We offer a 30-day return window for all unworn garments in their original condition with tags attached. Please note that custom-tailored items are final sale.

How long does shipping typically take?

Standard shipping takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location and typically range from 7 to 14 business days.

How do I find my correct size?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable tailored fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How should I care for my Fletcher Jones garments?

To maintain the quality of our fabrics, we recommend following the specific care label instructions. Most of our suits and outerwear require professional dry cleaning only.